Lounge Supervisor

Join our dynamic team as a Lounge Supervisor in Semarang, where you will lead and inspire a team to deliver exceptional guest experiences. This role offers a competitive salary, comprehensive health insurance, and ongoing professional development opportunities. If you are passionate about creating memorable moments for our guests, we invite you to be part of our growing team.

As a Lounge Supervisor at our company, you will oversee daily operations in the lounge, ensuring that all activities run smoothly and efficiently. You will manage a team of staff, providing guidance and support to ensure they deliver the highest level of service. This role is perfect for those who thrive in a fast-paced environment and enjoy working closely with people.

Our company is committed to fostering a culture of excellence and continuous improvement. With a strong focus on guest satisfaction, we offer a supportive and rewarding work environment. Join us and take the next step in your career as a Lounge Supervisor in Semarang.

📋 Tanggung Jawab Pekerjaan

• Oversee daily operations in the lounge, ensuring smooth and efficient service delivery.
• Manage and mentor a team of staff, providing guidance and support to enhance their performance.
• Ensure compliance with health and safety regulations, and maintain a clean and well-organized lounge.
• Monitor and maintain inventory levels, and place orders as needed.
• Handle guest inquiries and complaints, ensuring their satisfaction and loyalty.
• Conduct regular staff meetings to discuss performance, provide feedback, and address any issues.
• Collaborate with other departments to ensure seamless coordination and integration of services.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Minimum of 3 years of experience in a supervisory or managerial role in the hospitality industry.
• Proven track record of successfully leading and managing a team in a fast-paced environment.
• Strong communication and interpersonal skills, with the ability to inspire and motivate staff.
• Excellent organizational and problem-solving skills, with the ability to work under pressure.
• Knowledge of basic inventory management and financial reporting.
• Familiarity with using POS systems and other hospitality software.
• Ability to multitask and prioritize tasks effectively.
• High school diploma or equivalent, with additional certifications in hospitality management preferred.

🛠️ Keahlian

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